I’m someone who does this, and let me explain why.
It’s so you don’t have any excuse to ignore me. When I need an answer for something, if I send you an email, you’re going to either lose it in that jungle you call an inbox, or put it aside as “something to get to later” and inevitably forget about it. So I’ll just cut through all that and give you a call directly. If you don’t answer your desk phone, I’ll call your cell phone. I’ll get my answer one way or another, then it’s done. I don’t have to continually pester you with emails or delay things. One and done.
I’m someone who does this, and let me explain why.
It’s so you don’t have any excuse to ignore me. When I need an answer for something, if I send you an email, you’re going to either lose it in that jungle you call an inbox, or put it aside as “something to get to later” and inevitably forget about it. So I’ll just cut through all that and give you a call directly. If you don’t answer your desk phone, I’ll call your cell phone. I’ll get my answer one way or another, then it’s done. I don’t have to continually pester you with emails or delay things. One and done.
Your work is not more important than what’s already on my plate, and if you do this frequently, it’s going to be intentionally deprioritized.
It’s amazing how busy I am when the squeaky wheel screams for the 6th time this week.