I’ll admit it; I want to say things like those customers in the comic. Sometimes I do. But I also understand and appreciate that the person I’m talking to both doesn’t care, and can’t do anything about it. So when possible, I try to take some marriage advice I saw somewhere online:

Never say the first thing that comes to mind. Don’t even say the second thing. Say the third thing.

This works really well in emails or online forums, where you can revise many times until you hit send or post.

And for anybody who has read any of my past replies and feel inclined to point out that I still say stupid shit: just know that those stupid shit were the third things that came to mind. 😊