I’ve been orbiting the sun for more than 40 years and that’s the first time I’ve heard that, which doesn’t surprise me in the slightest, people will always misquote stuff for there own benefit.
I’ve been orbiting the sun for more than 40 years and that’s the first time I’ve heard that
It’s because it’s not true. It was always “the customer is always right”, full stop, originating in 1900s department stores as a slogan to encourage employees to be doormats for entitled customers. Gotta make the owners richer!
Then folks on the internet uncritically started repeating this “matters of taste” nonsense in the last decade or so, and here we are. It only bothers me because it’s demonstrably untrue and places the full responsibility for bad behavior on the customer, as if they’re intentionally misinterpreting a guideline, when it’s truly the retailer’s policies that encourage that behavior.
I’ve been orbiting the sun for more than 40 years and that’s the first time I’ve heard that, which doesn’t surprise me in the slightest, people will always misquote stuff for there own benefit.
It’s because it’s not true. It was always “the customer is always right”, full stop, originating in 1900s department stores as a slogan to encourage employees to be doormats for entitled customers. Gotta make the owners richer!
Then folks on the internet uncritically started repeating this “matters of taste” nonsense in the last decade or so, and here we are. It only bothers me because it’s demonstrably untrue and places the full responsibility for bad behavior on the customer, as if they’re intentionally misinterpreting a guideline, when it’s truly the retailer’s policies that encourage that behavior.
Dang, this one got me as well. I guess I was hoping for the good in humanity. Doing that gets harder every day…