cross-posted from: https://lemmy.world/post/41331598

I am trying to use a Thermaltake Blacx Duet (ST0015) HDD Docking Station with my Linux computers (Linux Mint and Ubuntu, all latest).

I have a SATA disk plugged in one of the bays and when I connect it to a USB port with its cable (everything is brand new) nothing happens.

lsusb returns:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub Bus 001 Device 003: ID 046d:082d Logitech, Inc. HD Pro Webcam C920 Bus 001 Device 004: ID 046d:0ac4 Logitech, Inc. G535 Wireless Gaming Headset Bus 001 Device 005: ID 046d:c53a Logitech, Inc. PowerPlay Wireless Charging System Bus 001 Device 006: ID 046d:c547 Logitech, Inc. USB Receiver Bus 001 Device 007: ID 26ce:01a2 ASRock LED Controller Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub

The only message in dmesgrelated to usb is:

[ 474.891877] usbcore: registered new interface driver usb-storage

which I understand means that the usb-storage module is loaded.

Same behavior in Ubuntu.

Does this mean that the hardware is just incompatible or is there anything more I can try?

  • tal@lemmy.todayEnglish
    1·
    3 months ago

    usb-storage was loaded when I manually started the service (sorry, forgot to state that).

    Ahhh, gotcha. Yeah, then that kinda kills that line of reasoning.

    It looks like past versions of the product have worked with Linux.

    https://forums.linuxmint.com/viewtopic.php?t=299894

    I’m a little surprised that you aren’t at least seeing something showing up as a USB device in your before-after difference. Looking at this, it looks like the device uses wall power, has a DC power supply with a barrel connector. It’s possible that it might not function at all without that being powered up. Are you sure that you have the barrel connector in and the plug plugged into an outlet that is hot (i.e. not, say, an outlet controlled by a light switch that is off)?

    EDIT: Also, are you sure that the drive works? My past experience with JBOD drive enclosures has been that a non-functional drive, something that the drive enclosure can’t talk to, won’t be presented as a Mass Storage device.

    • biofaust@lemmy.worldOPEnglish
      2·
      3 months ago

      There is a power LED and it is on.

      Sadly I only have this one drive to test which is the whole reason why I took the Dock.