I saw someone point out that it should have received a non zero score, however the word count was low enough to get hit by the stated 10 point deduction. And they thought it might be a 7 to 9 out of 25, but the word count brings it to zero.

Also it was just one assignment, not like they even were going to flunk the class, especially if, as she asserted, she otherwise had perfect scores on these reaction essays.