My very first customer as a grocery cashier only bought 1 of a “2 for 1” item. My trainer was standing behind me, and had literally taught me nothing except how to unlock the register. It rang up at full price and the guy was instantly irate. “This is supposed to be half price!” As if I had any way to even know there was a sale. He pointed at the item so I walked over and looked and saw the 2 for 1 sticker. I glanced at my trainer and he just looked on dispassionately, so I told the guy “Uh, I think you have to buy two for the ‘2 for 1’ deal.”
Immediately started screaming at the top of his lungs. My trainer comes up and starts apologizing to the man “I’m so sorry this cashier is stupid. I’m not sure where he got the idea that he shouldn’t discount you. I trained them better than this. It’s so hard to find competent workers.” Then he swiped his badge (which I couldn’t have done without him), and changed the price manually.
After the guy walked away happy having saved 50 cents on his kinder egg, the trainer turned to me and said “Don’t waste my time again. You should know this all already, you fucking moron.” and walked off. We had spent exactly two minutes total together since training had started, and he spent most of that insulting me for not somehow knowing how to cashier already.
I had to call him back over two minutes later to show me how to process a check, and he was so angry.
I did so poorly at Wal-Mart that they will not rehire me (I tried out of desperation), though I mostly blame them for hiring me right before a holiday and never giving me any training.
I don’t consider myself stupid at all but being at a new job with poor training was discombobulating and really hurt my feelings. I was supposed to call someone to let them know something they should have known themselves and then they got irate about not being told and left a review the higher-ups got upset about and I was like damn, am I actually dumb? Because a lot of people are criticizing me right now. In retrospect it was silly but at the time…
My very first customer as a grocery cashier only bought 1 of a “2 for 1” item. My trainer was standing behind me, and had literally taught me nothing except how to unlock the register. It rang up at full price and the guy was instantly irate. “This is supposed to be half price!” As if I had any way to even know there was a sale. He pointed at the item so I walked over and looked and saw the 2 for 1 sticker. I glanced at my trainer and he just looked on dispassionately, so I told the guy “Uh, I think you have to buy two for the ‘2 for 1’ deal.”
Immediately started screaming at the top of his lungs. My trainer comes up and starts apologizing to the man “I’m so sorry this cashier is stupid. I’m not sure where he got the idea that he shouldn’t discount you. I trained them better than this. It’s so hard to find competent workers.” Then he swiped his badge (which I couldn’t have done without him), and changed the price manually.
After the guy walked away happy having saved 50 cents on his kinder egg, the trainer turned to me and said “Don’t waste my time again. You should know this all already, you fucking moron.” and walked off. We had spent exactly two minutes total together since training had started, and he spent most of that insulting me for not somehow knowing how to cashier already.
I had to call him back over two minutes later to show me how to process a check, and he was so angry.
I did so poorly at Wal-Mart that they will not rehire me (I tried out of desperation), though I mostly blame them for hiring me right before a holiday and never giving me any training.
Clearly you weren’t ready for the lifetime career of being a Walmart cashier.
I don’t consider myself stupid at all but being at a new job with poor training was discombobulating and really hurt my feelings. I was supposed to call someone to let them know something they should have known themselves and then they got irate about not being told and left a review the higher-ups got upset about and I was like damn, am I actually dumb? Because a lot of people are criticizing me right now. In retrospect it was silly but at the time…
This is state law dependent iirc.