I know nothing about this but top of my head it sounds like one of those self-policing things companies do to keep from being regulated. So they’ll honor it if you jump their hoops, but so few people even know the hoops are there it works out for said company to honor the few that do, and they will, to keep that regulation from ever appearing.

Yeah, those are the details!

It does actually work, and I assume it’s entirely because of what the other reply said

Capitalism is shit, hopefully more people can learn about this because it IS nice, even more hopefully the law gets changed to end it