I mostly agree with the sentiment of this video, but it’s highly biased I feel. On a utilitarian level, everything Muta is criticizing about Windows is absolutely valid. But even as a very experienced desktop computer user, as someone who does not have coding experience or any formal education in the technical side of computing, there are parts of Linux that just cause me to get hung up. If you’re someone who likes to customize deeply and change a lot of really small stuff, you run into rocky patches very fast. Now, I agree that almost anything is possible on Linux, but it’s about the amount of effort it sometimes takes.

For the average user, when they want to change some seemingly basic features, things that aren’t in the settings, eventually, one way or another, you have to use commands. You have to use the terminal for something or other. Some dependency, some change that needs a command to activate. And even if all of that is wrong, and you technically CAN change or acquire everything you need without ever opening the terminal, the problem is that a new user is not going to be able to find a simple answer in a few minutes.

Even with the help of AI, it can still take a long time to troubleshoot what may seem like a basic issue. And like it or not, that matters if you’re trying to get people to switch. People, realistically, can’t be expected to always just “shut up and do the research”. Anyone who’s not a techie, or someone with a lot of patience, is going to run out of gas for this troubleshooting very quickly. I wish I had more suggestions about how to actually fix these problems, but I know that for me they are the main reason I can’t permanently switch from Windows at this point. We’re getting closer, but there is a long road still ahead.

  • juipeltje@lemmy.world
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    1 day ago

    I can’t help but wonder how those people you speak of use a computer at all tbh, when windows requires troublehooting as well, especially with how much of a buggy mess windows 11 is.

    • Ralkero@thelemmy.clubOP
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      11 hours ago

      It’s not even about which OS is easier to troubleshoot. The case I’m making is that there is progress that is needed to be made on Linux’s part to help people understand it as easily as they do on Windows. Let’s not even pretend that it’s easier to troubleshoot Linux than it is to troubleshoot Windows (I know you’re not specifically saying this but comparing which is easier is something a new user absolutely takes into account). It definitely would be easier if you’ve used Linux for longer, obviously. But for those who haven’t ever tried it, but want to, then do so, have problems and begin troubleshooting, it can feel like a labyrinth and be extremely overwhelming. I’m only trying to convey that despite the progress Linux has made over the years, it is still out of the reach of many people. As I keep saying, people SHOULD take the time to learn. It would be great and beneficial, but a lot people just can’t invest the time.

      • juipeltje@lemmy.world
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        2 hours ago

        Well maybe it’s a hot take on my end, but i feel like if you can’t invest some time in learning a new OS then maybe it’s just not a good idea to switch, and that’s ok. Having said that, i’m obviously not opposed to trying to make linux easier to get into.