The only options usually are ‘yes’ and ‘maybe later’. Corps do not understand ‘no’.
“Maybe later” mostly makes sense. If the options were “Yes” and “No”, people might assume that if they press “No” now, they will never be able to change their minds. For rating an app, that might be acceptable. But for setting up, e.g. a printer, it’s harmful. You want users to know that their choice isn’t set in stone.
Except I have never encountered a modal with “maybe later” that wasn’t some bullshit product manager’s fever dream. No, they do not get the benefit of the doubt.
Thats what settings pages are for. Also you can have more than two options.
Video games got this figured out, most difficulty screens say something like “Choose your difficulty (you can change the difficulty at any time in Settings)” for instance
You could also add a checkbox that says “remind me later” or “never show this message again”
App two days later: Rate us!
Second asking is an uninstall
App: Why are you choosing to uninstall?
- Use the app too much
- Overwhelmed by too many awesome features!
- Friends and family use another, inferior, app.
- Please call the police, I’m doing this against my will.
don’t forget the emotional guilt
“I thought we were friends, we’ll miss you :sad-face:”
For me, second ask is a review with the lowest score
sure thing
gives 1 star
1 star:
“digital panhandler for stars”
I like this response
Then it asks you to contact them to troubleshoot or worse redirects you to an app store or web page for a full review. Best to just burn it all down and start over.
Having to ask continously for positive feedback is usually a sign that you are a shitty app or person.
If you are genuinely good at what you do or provide a valuable service or activity … people will be willing to say so on their own.
Reminding people for feedback might remind some people to say something positive, because people are lazy and don’t usually comment.
But if you remind often, all the time and badger them, then it’s usually a sign you don’t have anything valuable to offer and you’re just marketing something as hard as possible.
Lol your app offers “stop asking” and actually honors it?
Please tell that to my bank, who wants to offer me the same service every time I log in.
Why are banks some of the worst, I don’t get it?
Banks are perfectly fine… we’re just not their customers; businesses are. We’re an inconvenient dust mote compared to their actual clientele.
There really should be a “shut the fuck up and leave me alone” option.
Like with all the political texts, I just respond “fuck off” and ~90% of them respond “you’ve been unsubscribed.”
Lol I just give a one star review
I’d be happy to if I didn’t also have to leave a review.
If I rated every app I use for home and work, every place I visit, every product I buy, every game I play, every program I use, every ride I take, every shopping experience I have, and every thing I have delivered… That would be my entire life. More power to you if you have the time and desire to, but nobody’s paying me for this.
Daft question, but I’ve been on iOS for a while now (yes I know, I know) where you can turn off “App ratings and reviews” so you don’t get nagged. Does Android not have this?
