Fake and gay. They will never say your device has parts missing since they know most customers aren’t that stupid. They most of the time say you have water damage or it’s too old for repair.
The Apple Genius Bar sucks ass. But let’s not pretend like any of the other big tech companies do any better. At least Apple has a physical store where they can fuck you over in person. Try getting Samsung shit repaired. In most countries they let a 3rd party company do the handling and repairs and you can’t visit that company. You have to send it in and if they deem your device unrepairable or “not” broken they send it back and you have to pay for shipping both ways even if the device falls under warranty and sometimes they send it back more broken then when it left your hands. While communication happens solely trough email.
I worked the Genius Bar for 3 years and only left a couple of years ago.
I can tell you without a shadow of a doubt, in the UK at least, that there is no lying going on. We don’t care about upselling you anything. If we can repair your phone or replace the battery we will.
The reason we decline for say water damage or unauthorised repair is because they want to guarantee the repairs with a warranty and that is hard to do when it has been water damaged or someone else has been in and maybe fucked something up.
Plenty of shit Apple do wrong but the service here is top notch compared to any other manufacturer.
Plenty of shit Apple do wrong but the service here is top notch compared to any other manufacturer.
I don’t understand how this can ever be argued when apple’s record against consumer’s right to repair is like a dictator’s record against their own people.
Is this a case of “Yeah, he killed millions of citizens, that’s true. But he really developed infrastructure”?
Non-related but pretty nice. Broke my pixel 6a screen. I could pay 200 euro to repair shop or order a new screen with in this case ifixit for 110 euro and get all the tools required. Went with the second option and got the satisfaction of replacing my own screen. Worked out perfect and got an official screen. Can’t do that with all phones but pretty nice option imho.
Fake and gay. They will never say your device has parts missing since they know most customers aren’t that stupid. They most of the time say you have water damage or it’s too old for repair.
The Apple Genius Bar sucks ass. But let’s not pretend like any of the other big tech companies do any better. At least Apple has a physical store where they can fuck you over in person. Try getting Samsung shit repaired. In most countries they let a 3rd party company do the handling and repairs and you can’t visit that company. You have to send it in and if they deem your device unrepairable or “not” broken they send it back and you have to pay for shipping both ways even if the device falls under warranty and sometimes they send it back more broken then when it left your hands. While communication happens solely trough email.
I worked the Genius Bar for 3 years and only left a couple of years ago.
I can tell you without a shadow of a doubt, in the UK at least, that there is no lying going on. We don’t care about upselling you anything. If we can repair your phone or replace the battery we will.
The reason we decline for say water damage or unauthorised repair is because they want to guarantee the repairs with a warranty and that is hard to do when it has been water damaged or someone else has been in and maybe fucked something up.
Plenty of shit Apple do wrong but the service here is top notch compared to any other manufacturer.
I don’t understand how this can ever be argued when apple’s record against consumer’s right to repair is like a dictator’s record against their own people.
Is this a case of “Yeah, he killed millions of citizens, that’s true. But he really developed infrastructure”?
I was more referring to service from the staff rather than policies. The staff are not out to fuck you over. We always were honest with customers.
In the UK. Makes sense
Non-related but pretty nice. Broke my pixel 6a screen. I could pay 200 euro to repair shop or order a new screen with in this case ifixit for 110 euro and get all the tools required. Went with the second option and got the satisfaction of replacing my own screen. Worked out perfect and got an official screen. Can’t do that with all phones but pretty nice option imho.
Why did you have to bring homosexuality into this? I thought we were past using gay as a pejorative.
Nah, and I say this as a member of the LGBTQ+ community.
They have become cringe again.
Give us Stonewall queers not Rainbow Capitalists who only show up when it’s a party.
Damn straight, and that is the only kind of straight we’ll ever be!
stonewall queers? im unfamiliar with that term but im imagining stonewall jackson
It’s just part of greentext memeing to accuse OP/the post of being fake and gay.