i dont think ive ever scanned anything incorrectly. even if i did, it would have been a piece of fruit. in the case that anyone ever speaks to me about it in the future, i will just tell them “oh, oops” and then fix it. doesnt seem like much of a liability to me.
on the other hand, when i ring things through, you better believe i notice if a price is off, then i have them fix it if its higher than it should be and i say nothing if its lower. sounds like they are taking the liability as it were, which again i dont think is a serious factor.
Is it EVER lower? Every time in recent history that a price has been wrong for me, it’s been wrong because they “forgot” to put a sale into the system. But you better be sure the old sales are wiped immediately. I imagine this is because they expire automatically, but there’s a reason the system is made that way.
Hanlon’s razor is reversed when dealing with multi-billion dollar corporations.
Hanlon’s razor only applies if it CAN be attributed to incompetence.
When a pattern emerges of it only happening when it benefits the company, that stops being attributable to incompetence. It takes effort to make that happen.
It very much depends on your skin colour. Me, as a white guy in Austria, no, they wouldn’t report me. I’d be very sorry about the mistake and I’d pay for it, and of course it would just be a mistake.
A friend of mine who’s parents are from Afghanistan, he gets stopped all the time by store detectives, even though he works as a software developer for the same company. He’s never made a scanning mistake, but if he would, there would be no doubt they’d report him. They stop him even though he did nothing suspicious apart from having slightly darker skin and a beard.
A couple years ago, I accidentally walked out without paying. I did slide my credit card but didn’t pay attention to what happened. I thought I was done and left, but apparently it didn’t actually work. A minute later they chased me down, but they just let me come back and pay. No big deal.
I don’t know if it was because I was cooperative, or claimed innocence or was white
It’s also helpful that I have notification on for that card. I proved to myself immediately that the charge didn’t work and it was just me not getting paying attention
That’s crazy, it’s the tills job to weigh the items and report error if it doesn’t add up, how would that be my fault? I’d hope to be innocent unless cameras prove I put the yoghurt in my pocket.
Not that I love cameras tracking my every move, but that’s another topic…
I almost exclusively use self checkout because it is quicker, and I felt rushed exactly once because a line was forming. Funny thing is, because I felt rushed I literally forgot to pay and just walked out with a free load of groceries. I did come back the next day and told them, and asked to pay because I didn’t want to risk getting banned from that store, as it is the closest one to me. They said nobody ever comes back to do that lmao
I completely refuse to use the self-checkout lanes. every mistake we make there helps correct the process that will eventually ensure that the people who need jobs in a grocery store no longer have a job.
I go to the cashier when I can. But when they only have one and that cashier’s line is 8 deep and they all have full carts and I have two items, both of which are frozen, I’m using self checkout. I can’t help it if the store cheaps out on cashiers.
No, it’s way more relaxed and honestly I don’t wanna speak to someone after a whole day of yapping at the office. I just wanna pack the groceries into my bag in peace
I use an app to scan items when I pick them up and immediately put them into my bag. The whole self-checkout process takes 10s to scan a QR code and pay. It is much more faster and pleasant.
Here in Estonia, major stores (I think we have 5 chains) offer mobile apps that let you scan items. You pick something up, scan it, and put it in your bag. By the time you arrive at the self‑service checkout, everything is packed and you only have to pay, which takes mere seconds.
i dont even steal from these, i just prefer less interaction and faster checkout 🤷
If a cashier scans something incorrectly, its their mistake. If I scan something incorrectly, its theft. I’d rather not take on that liability.
i dont think ive ever scanned anything incorrectly. even if i did, it would have been a piece of fruit. in the case that anyone ever speaks to me about it in the future, i will just tell them “oh, oops” and then fix it. doesnt seem like much of a liability to me.
on the other hand, when i ring things through, you better believe i notice if a price is off, then i have them fix it if its higher than it should be and i say nothing if its lower. sounds like they are taking the liability as it were, which again i dont think is a serious factor.
Is it EVER lower? Every time in recent history that a price has been wrong for me, it’s been wrong because they “forgot” to put a sale into the system. But you better be sure the old sales are wiped immediately. I imagine this is because they expire automatically, but there’s a reason the system is made that way.
Hanlon’s razor is reversed when dealing with multi-billion dollar corporations.
Hanlon’s razor only applies if it CAN be attributed to incompetence.
When a pattern emerges of it only happening when it benefits the company, that stops being attributable to incompetence. It takes effort to make that happen.
often, yes
No one is gonna report you to police for failing to scan a €0.50 piece of bread when doing €80 worth of grocery shopping
It very much depends on your skin colour. Me, as a white guy in Austria, no, they wouldn’t report me. I’d be very sorry about the mistake and I’d pay for it, and of course it would just be a mistake.
A friend of mine who’s parents are from Afghanistan, he gets stopped all the time by store detectives, even though he works as a software developer for the same company. He’s never made a scanning mistake, but if he would, there would be no doubt they’d report him. They stop him even though he did nothing suspicious apart from having slightly darker skin and a beard.
Hello from France. Our countries don’t admit to themselves how racist they still are and how much of a poison it is. I hope your friend is OK.
Yeah, he was born here, so it’s not something new to him.
A couple years ago, I accidentally walked out without paying. I did slide my credit card but didn’t pay attention to what happened. I thought I was done and left, but apparently it didn’t actually work. A minute later they chased me down, but they just let me come back and pay. No big deal.
I don’t know if it was because I was cooperative, or claimed innocence or was white
It’s also helpful that I have notification on for that card. I proved to myself immediately that the charge didn’t work and it was just me not getting paying attention
Lol, in Finland you definitely will get reported for forgetting to scan a 0,50€ yoghurt. And it will go to court.
That’s crazy, it’s the tills job to weigh the items and report error if it doesn’t add up, how would that be my fault? I’d hope to be innocent unless cameras prove I put the yoghurt in my pocket.
Not that I love cameras tracking my every move, but that’s another topic…
The more likely scenario is that you just neglect to scan that case of beer, or those ribeye steaks.
Are you sure that it’s considered theft just for an incorrect scan?
That’s a decision made about you by other people who don’t know you, and aren’t inclined to give you the benefit of the doubt.
The letter of the law is the letter of the law afaik
Are you sure it’s theft if you scan something incorrectly? Seems like a huge allegation.
Yeah if I steal from them it’s only by mistake.
I’m the opposite though. I always go to the line with a person because I feel rushed in the self checkout if it’s busy.
thats funny ive never felt rushed at a self checkout, but i can see what you mean.
I almost exclusively use self checkout because it is quicker, and I felt rushed exactly once because a line was forming. Funny thing is, because I felt rushed I literally forgot to pay and just walked out with a free load of groceries. I did come back the next day and told them, and asked to pay because I didn’t want to risk getting banned from that store, as it is the closest one to me. They said nobody ever comes back to do that lmao
I completely refuse to use the self-checkout lanes. every mistake we make there helps correct the process that will eventually ensure that the people who need jobs in a grocery store no longer have a job.
Fuck training their robots for them.
I go to the cashier when I can. But when they only have one and that cashier’s line is 8 deep and they all have full carts and I have two items, both of which are frozen, I’m using self checkout. I can’t help it if the store cheaps out on cashiers.
You are not faster than a cashier.
I’m faster than queuing for a cashier.
And if it’s one where you take the scanner round the shop with you, it’s certainly faster than unpacking it all and repacking it.
No, it’s way more relaxed and honestly I don’t wanna speak to someone after a whole day of yapping at the office. I just wanna pack the groceries into my bag in peace
I’m faster than the line of people buying ice and lotto tickets and cigarettes and paying with a check.
obviously my self checkout experience is faster, or i would go to a cashier. we’ve been over this.
Yes I am. Worked in retail for 8 years. They are slow because they are paid by the hour, not the transaction.
What a strange thing to say.
I use an app to scan items when I pick them up and immediately put them into my bag. The whole self-checkout process takes 10s to scan a QR code and pay. It is much more faster and pleasant.
Wait… I need time to know more about this magical process.
Here in Estonia, major stores (I think we have 5 chains) offer mobile apps that let you scan items. You pick something up, scan it, and put it in your bag. By the time you arrive at the self‑service checkout, everything is packed and you only have to pay, which takes mere seconds.
That’s amazing and I am so jealous of that!
Walmart and sheetz does this.